About Us

IT Support for Businesses - ​ Droppa & Droppa specialises in helping companies wishing to outsource some, or all of their IT function on an ad hoc basis and / or more frequently. The company was established in London in 2003, and moved to Bideford, North Devon, in 2004.

Droppa & Droppa’s ethos is to provide the best possible solutions for businesses depending on each individual business need. Some tasks require onsite work; whilst others can be  managed remotely. Droppa & Droppa offers a flexible approach and its primary focus is the needs of its customers.

Do you require fully or partially managed IT support?

Our core business focuses on providing support to companies requiring full or partial IT support services. We begin by carrying out an audit / health check of your existing system to establish how it measures up to the demands of your current, and future business needs.

Developing a medium to long term IT strategy

Working closely with you and your colleagues we will seek to fully understand how your business works, taking into account all the pros and cons, and where you would most like to make system improvements. Once we have fully understood your business model, expectations and budget, we will draw up a specification / plan of action based on your needs that will effectively manage your day-to-day processes, and factor in scope to expand the system to facilitate future growth.

Some of the IT support services we offer:

  • System design, testing and documentation;
  • Network management;
  • Managing server accounts;
  • Software / hardware support and installation;
  • Support for - Microsoft Office 365 / laptops and PCs / Adobe software / MacOS;
  • Managing phone systems, e.g. BT Cloud Voice;
  • Data backup and disaster recovery;
  • Anti-virus and content filtering;
  • Website design, development via content management systems and associated plugins, i.e. Woo Commerce, copywriting / content generation, Blog writing and publishing, SEO and social media management, maintenance to include: updates, security checks, fixing broken links, etc.